We have the answer to the following subjects. Please click on a question to get the answer:
Payment Methods
We accept the following payment methods :
- Person or Bank Check.
- e-check.
- Money Order.
- Cashiers Check.
- Paypal.
- Visa.
- Mastercard.
- Discover.
- American Express.
Return to List of Questions
Returns Policy
If for any reason you are not completely satisfied with your frames, you may return them,within 15 days for a refund. Refunds will be issued within 7 business days from receipt of the item and will be subject to a 20% restocking fee. Shipping costs will not be refunded. If you opted for FREE SHIPPING keep in mind shipping costs will be deducted from your order upon return.
Please contact us at celebrityeyewear@gmail.com to let us know about the return and you will be issued a RMA #. The item must be in brand new perfect condition, the same as when you received it. All returned merchandise must be in its original saleable condition when received. Please be sure to include all of the original material that we sent with the merchandise.
Items must be sent via UPS,FEDEX or any Insured Carrier for shipment with Signature Confirmation.
We cannot be responsible for items that are lost in the mail on the way back to us.
Please write your name, address, email address, order number, and date you placed the order on a separate piece of paper. Send this information in the package to the following address:
Celebrity Eyewear
www.celebrityeyewear.net
celebrityeyewear@gmail.com
In the event we have to special order a pair of sunglasses for you there are no refunds or exchanges. Except on new styles.
Return to List of Questions
Exchange Policy
Sometimes its hard to shop on the internet for sunglasses and watches. We want to you rest assure that exchanging items that you are not happy with is easy at CELEBRITYEYEWEAR.NET. Simply send back the item within 14 days with a short note indicating which item you want to replace with and we will happily make all the necessary arrangements. If you paid with a credit card we will bill your card for the difference in price or credit your card if there is a credit. Shipping fees will be charged once again. Send to the following address:
CELEBRITY EYEWEAR
EXCHANGES DEPARTMENT
5615 Marigold Way #203
Naples, Florida 34109
Please keep in mind all exchanges will be subject to a 20% exchange fee.
In the event we have to special order an item for you there are no refunds or exchanges.
Return to List of Questions
What are Polarized lenses?
Polarized lenses are used in sunglasses to reduce glare from reflective surfaces such as the surface of water or the hood and windshield of a car. They accomplish this through a process called polarization. Sunlight bouncing off a horizontal surface will strike the viewer's eyes at a similar angle. This means the glare from the surface of the water or the road or the car hood will be highly sensitive. Polarized lenses have a laminated surface containing vertical stripes. These stripes only allow vertically-polarized light to enter the wearer's eyes. Glare is eliminated because the horizontally-polarized lightwaves cannot bypass the polarized filter.
Return to List of Questions
What is UV Protection?
The sun emits ultraviolet radiation which is damaging to the eyes. Lenses with ultraviolet protection prevent that harmful radiation from touching your eyes. Polycarbonate, high index, polarized, and sun-sensitive lenses all automatically contain UV protection. According to United States Federal law, all sunglasses sold in the United States must have UV protection. However, many low-priced sunglasses for sale through street vendors do not comply with this rule. Using tinted lenses without UV protection is extremely damaging to your eyes, because the dark tint causes your pupils to dilate and increases the surface area of your retina that can be damaged by the ultraviolet radiation.
Return to List of Questions
Do you supply a catalog?
No - Because we are continually updating our website, with new products we are not able to supply a printed catalog.
Return to List of Questions
Cancelled Order?
In the event the order is cancelled before we ship the item, a 20% cancellation fee will be applied.. Shipping costs will be refunded completely. The reason behind this process is that once you place an order it goes right to our vendors for shipping and we are not allowed to stop the order.
Return to List of Questions
Things you should know about Sunglasses
There are many different lens and frame technologies on the market today. When choosing a frame/lens, be sure to pick sunglasses that fit close to your face and works with your lifestyle. Active people may be better off with a plastic frame and polycarbonate plastic lens, as they are more impact resistant and lightweight as compared to glass lenses which are heavier and scratch resistant. Many sunglasses also have polarized, mirrored and photo chromic lenses to provide extra protection in high light situations.
Most importantly, sunglasses protect your eyes from harmful Ultraviolet radiation (UV). UV radiation comes naturally from the sun and is comprised of invisible rays that can be classified into three different types. The three bands of UV light are: UVA, UVB and UVC. UVA & UVB are the ray one should be concerned with when purchasing sunglasses. When our eyes are exposed to direct sunlight, these rays can be damaging to the cornea and retina and can eventually cause cataracts. Wearing sunglasses reduces the strain on the eyes, eliminates the sun’s glare and, therefore, reduces the chance of getting cataracts. When purchasing a pair of sunglasses, be sure the lenses block at least 98% of these UV rays. Many of the higher quality sunglass lenses on the market claim to block 100% of these damaging rays. ALL of the discount sunglasses available for sale at CelebrityEyewear.net provide 98-100% protection from harmful UV radiation.
Return to List of Questions
Safe Shopping Guarantee
We guarantee that every online transaction you make will be 100% safe. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Return to List of Questions
International Shipping Policy
All items that are sent overseas are shipped with the United States Postal Service. The items are ALL MARKED AS GIFT so that there are NO CUSTOMS FEES , NO DUTIES and NO TAXES. We do all we can to make our international customers happy.
Return to List of Questions
Return to Home Page
|